Privacy Policy

PrimeNest Living values your privacy and is dedicated to handling your personal information with care and transparency. This policy explains how we collect, use, and protect your information when you visit our website, submit an enquiry, or interact with our services, as well as your rights under relevant privacy regulations.

By using this website or providing your details, you acknowledge and accept the terms of this Privacy Policy.

1. Introduction

PrimeNest Living Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with Australian privacy laws. This policy explains how we collect, use, and protect your information when you interact with our website and services.

2. Types of Information We Collect

We may collect personal information including:

Full name

Email address

Phone number

Property address and related details

Information provided through enquiry forms or communications

Technical data such as IP address, browser type, device information, and website usage

We only collect information that is reasonably necessary to provide our services or respond to enquiries.

3. How We Collect Information

We collect personal information in a number of ways, including:

When you complete forms on our website

When you contact us via phone, email, or other communication channels

When you interact with our website or digital platforms

Through cookies and analytics tools that track website usage

4. How We Use Your Information

Your information may be used to:

Respond to enquiries and provide relevant information

Assess your property’s suitability for short-term rental management

Communicate with you regarding services or opportunities

Improve our website, services, and user experience

Maintain internal records and business operations

Comply with legal and regulatory obligations

We only use your information for purposes that are relevant and necessary.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

Trusted service providers (e.g. technology providers, hosting services)

Professional advisors (e.g. legal, accounting)

Third-party platforms where required for service delivery

Government or regulatory authorities where required by law

All third parties are expected to handle your information securely and in accordance with applicable privacy standards.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we implement appropriate safeguards, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve functionality and performance

Understand how users interact with the site

Enhance user experience

You can choose to disable cookies through your browser settings, although this may affect website functionality.

8. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

Requests can be made by contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices or content of those external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be published on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 info@primenestliving.com.au

Privacy Policy for PrimeNest Living