Terms & Conditions

These Terms & Conditions govern your access to and use of the PrimeNest Living website and any enquiries or services initiated through it. By using this website or submitting your details, you agree to be bound by these Terms.

1. Definitions

• “Property” means any residential property submitted to or managed by PrimeNest Living for short-term accommodation purposes.

• “Services” means the management, marketing, and operational services provided by PrimeNest Living, including but not limited to listing creation, guest communication, booking coordination, cleaning management, and general property oversight.

• “Owner” means any individual or entity that submits a property enquiry or engages PrimeNest Living.

• “Guest” means any individual who books or stays at a managed property.

• “Platforms” means third-party booking platforms such as Airbnb, Booking.com, or similar services.

2. Website Use

This website is provided for general informational and enquiry purposes only. You agree to use this website lawfully and not engage in any activity that may disrupt, damage, or interfere with its operation or security.

3. Nature of Services

PrimeNest Living provides short-term rental management services. The exact scope, structure, and terms of services will be defined separately in a formal agreement with property owners.

Submission of an enquiry or communication through this website does not constitute a binding agreement or guarantee of service.

4. Information Accuracy

While we aim to provide accurate and up-to-date information, we do not warrant that all content on this website is complete, reliable, or suitable for your specific circumstances.

All content is provided for general guidance only.

5. No Guarantee of Outcomes

Any references to potential rental income, occupancy, returns, or performance are indicative only. Outcomes may vary based on market conditions, property characteristics, location, seasonality, and other external factors beyond our control.

6. Third-Party Platforms and Services

PrimeNest Living may utilise third-party platforms and service providers in delivering its services.

We are not responsible for:

• Platform policies, outages, or changes

• Guest behaviour

• Actions or performance of third-party providers

7. Owner Responsibilities

Property owners are responsible for ensuring that:

• The property complies with all applicable laws, regulations, and building requirements

• Any necessary approvals (including strata or council) are obtained

• The property is safe, clean, and suitable for short-term accommodation

• Adequate insurance coverage is maintained

8. Limitation of Liability

To the maximum extent permitted by law, PrimeNest Living Pty Ltd is not liable for:

• Loss of income, revenue, or bookings

• Guest-related damage, behaviour, or disputes

• Platform-related issues or disruptions

• Indirect, incidental, or consequential loss

Nothing in these Terms excludes any rights that cannot be excluded under Australian law.

9. Intellectual Property

All content on this website, including text, branding, design, and materials, is the property of PrimeNest Living Pty Ltd and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written consent.

10. Privacy

Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this website.

Continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Queensland.

13. Contact

For any enquiries regarding these Terms & Conditions, please contact:

info@primenestliving.com.au